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An extra quality check

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What does being Baeumler Approved mean?

These days companies don’t just belong to accredited associations, they also are “approved” by well-known celebrities in the renovation industry.

Mike Holmes and Bryan Baeumler are the ones you are most likely to recognise. But, what makes a business “approved”. We contacted the people at Baeumler Approved and to see how they rate businesses.

A company applies (and pays a fee) to become a member. This is a way that you can check on your contractor. You could look at this as another resource to add to your Better Business Bureau checks and you online reviews. Baeumler Approved says in their letter to homeowners: “Our goal at Baeumler Approved is to ensure quality and consistency in order to maintain a superior level of service.”

It goes on to say: “Baeulmer Approved members are vetted extensively to ensure a history of quality work. We require WSIB and Insurance and member s are required to sign a code of conduct, which is based on Bryan’s principles.”

If you see the Baeumler approved logo flashed on a poster of a business you are looking to hire then you can expect that the company will comply with the written code of conduct which they are asked to sign upon application. As stated in the letter to homeowners:

  • Treat customers and homeowners with courtesy and respect.
  • Provide written quotes that are reasonable, honest, and fair.
  • Communicate project status to the customer on a timely basis.
  • Complete work to a professional standard.
  • Comply with all federal, provincial/state and municipal by-laws and regulations.
  • Provide employees with training required to ensure a safe working environment.
  • Maintain insurance and comply with all health and safety regulations.
  • Maintain a clean workspace and respect the property of the homeowner.
  • Always use a certified professional when and where applicable.

The nice thing about an “approved” company is that there is a new place to make a complaint, Baeumler Approved. They “extensively” screen all members but, acknowledge that there may still be conflicts and have a system in place to mediate such conflicts. They can even suspend or terminate a member’s account.

Whether this process is full-proof or not, we will leave that up to you to judge. As always, make sure you research! It is certainly an extra screening process that can weed out the bad guys of renovation.

By Sarah Hoy

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